My first impressions of the shop were very good. Prices are not horrifically high compared to the US dollar or Sterling prices and the staff are friendly and helpful without being in your face if you just want to browse. My purchases were packed into a reusable zipped plastic cosmetics case, which I imagine is an introductory thing:

I picked up Creme de Corps (€31 for 250ml), Açaí Damage-Repairing Serum (€43), Baby Lip Balm (€10) and Lip Gloss in Goldenberry (€16).

I was very kindly asked what type of products I'd like to sample and opted for haircare, since I haven't used any of their haircare products before. The sales assistant also added in the body scrub, which she said was a favourite of hers.

I'm particularly impressed with their recycling programme - bring back 3 empty Kiehl's containers and get 3 deluxe samples; 3 more and get another 3 deluxe samples; 2 more on top of that gets you a free Lip Balm #1 and 2 more again will bag you a free full-size Liquid Body Cleanser. Okay, you'd have to buy a lot of Kiehl's products to begin with to snag yourself all those freebies, but if you are a fan then it's a great way to reward your recycling efforts!